1. scope of application

(1) These General Terms and Conditions of Sale (hereinafter referred to as GTC) apply to all contracts concluded via our online shop between us, the

    Hsin & Hsin Inh. Ms. Wen-Hsin Lee

    Traunreuter 81549 Munich

    Telephone: +49 | 89 | 37953161

    Email: info@hsinandhsin.com

   and you as our customer. The general terms and conditions apply regardless of whether you are a consumer, entrepreneur or merchant..

2) All agreements made between you and us in connection with the purchase contract are especially based on these terms of sale, our written order confirmation and our declaration of acceptance.

(3) The version of the General Terms and Conditions valid at the time of conclusion of the contract is decisive.

(4) We do not accept deviating conditions of the customer. This also applies if we do not expressly object to their inclusion.

 

2. conclusion of contract

2.1 The product descriptions contained in our online shop do not represent binding offers. They are rather intended to enable you to submit such binding offers.

2.2 You can submit the offer via our integrated online order form. After placing the selected goods in the virtual shopping cart and going through the electronic ordering process, you submit a legally binding contractual offer with regard to the goods contained in the shopping cart by clicking the button concluding the ordering process. You can also submit your offer to us by telephone, fax, e-mail or post.2.3 We can accept your offer within five days,

  • by sending you a written order confirmation or an order confirmation in text form (fax or e-mail), whereby the receipt of the order confirmation by you is decisive, or

  • by delivering the ordered goods to you, whereby the receipt of the goods by you is decisive, or

  • by requesting you to make payment after placing the order. 

If there are several of the aforementioned alternatives, the contract is concluded at the time when one of the aforementioned alternatives occurs first. The period for acceptance of the offer begins on the day after you send the offer and ends with the expiry of the fifth day following the sending of your offer. If we do not accept your offer within the aforementioned period, this shall be deemed a rejection of the offer with the consequence that you are no longer bound by your declaration of intent.

2.4 If you choose the payment method "PayPal", the payment will be processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter referred to as "PayPal"), subject to the PayPal Terms of Use, available at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full.  If you do not have a PayPal account, the Terms of Use for payments without a PayPal account apply, available at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full. If you select "PayPal" as your payment method during the online order process, you also place a payment order with PayPal by clicking the button that completes the order process. In this case, we hereby declare the acceptance of your offer at the moment when you initiate the payment process by clicking the button completing the order process.

2.5 When submitting an offer via our online order form, we save the text of the contract after the conclusion of the contract and send it to you in text form (e.g. e-mail, fax or letter) after you have sent your order. There is no additional transmission of the contract text. If you have set up a user account with us in the online shop before sending your order, the order data will be archived on our website and can be accessed by you free of charge via his password-protected user account by entering the corresponding login data.

2.6 Before submitting a binding order via our online order form, you should check the information you have entered for possible errors. An effective technical means for better recognition of input errors can be the enlargement function of the browser, which is used to enlarge the display on the screen. You can correct your entries using the usual keyboard and mouse functions until you click on the button that concludes the order process.

2.7 Only the German language is available for the conclusion of the contract.

2.8 Orders and contact are usually processed by e-mail and automated order processing. You must ensure that the e-mail address you provide for order processing is correct so that you can receive our e-mails sent to you at this address. In particular, if you use SPAM filters, you must ensure that all e-mails sent to us or to third parties commissioned by us to process the contract can be delivered.

 

3. right of withdrawal

(1) If you are a consumer (i.e. a natural person who places the order for a purpose that is neither commercial nor independent of your professional or business

activities), you are entitled to a right of revocation in accordance with the statutory provisions.

(2) If you, as a consumer, make use of your right of revocation according to clause 1, you shall bear the regular costs of the return shipment.

(3) In all other respects, the provisions set out in detail in the following shall apply to the right of revocation

   

Cancellation policy

Right of withdrawal

You have the right to revoke this contract within fourteen days without giving reasons.

The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took possession of the goods have or

has. In order to exercise your right of withdrawal, you must send us

[Hsin & Hsin Inh. Mrs. Wen-Hsin Lee Traunreuter 81549 Munich E-Mail: info@hsinandhsin.com ]

by means of a clear statement (e.g. a letter, fax or e-mail sent by post) about your Inform us of the decision to revoke this contract. You can use the attached

model revocation form, which is not mandatory. You can also fill out the sample revocation form or another clear declaration electronically on our website 

 www.hsinandhsin.com and transmit. If you make use of this option, we will immediately (e.g. by e-mail) send you a confirmation of receipt of such a request

In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation

period.  

 

Consequences of cancellation

If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges

arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the

date on which we receive notice of your revocation of this Agreement. For this refund, we will use the same means of payment that you used for the original

transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse to make any refund until we have received

the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us or to (insert here, if applicable, the name and address of the person authorised by you to take delivery of the goods)

immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. The deadline is deemed to have

been met if you send the goods before the expiry of the fourteen-day period.
You shall bear the direct costs of returning the goods.
You will only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods that is not necessary for checking their nature,

properties and functioning.

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- End of revocation-

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(4) The right of withdrawal does not exist for distance contracts

(a) for the delivery of goods which were made to customer specifications or which are clearly tailored to personal needs or which, by their nature, are not suitable

for a return or can spoil quickly or whose expiry date would be exceeded,

(b) for the delivery of audio or video recordings or software, provided that you have unsealed the supplied data carriers.

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General information

1) Please avoid damage and contamination of the goods. Please send the goods back to us in their original packaging with all accessories and all packaging

components. If necessary, use protective outer packaging. If you no longer have the original packaging, please provide adequate protection against transport

damage with suitable packaging.

2) Please do not send the goods back to us freight collect.

3) Please note that the aforementioned paragraphs 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

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4. Terms of delivery and reservation of advance payment

(1) We are entitled to make partial deliveries, as far as this is reasonable for you.

(2) The delivery period is approximately five (5) working days, unless otherwise agreed. It begins - subject to the provision in paragraph 3 - with the conclusion of the

contract.

(3) In the case of orders from customers with residence or place of business abroad or in the event of justified indications of a risk of non-payment, we reserve the

right to deliver only after receipt of the purchase price plus shipping costs (reservation of advance payment). If we make use of the reservation of advance

payment, we will inform you immediately. In this case, the delivery period begins with payment of the purchase price and the shipping costs.

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5. Prices and shipping costs

(1)  All prices quoted in our online shop are gross prices including the statutory value added tax and do not include shipping costs.

(2) The shipping costs are stated in our price quotations in our online shop. The price including VAT and any shipping costs incurred are also displayed in the order

mask before you send the order.

(3)  If we fulfil your order in accordance with § 4 Para. 1 through partial deliveries, you will only incur shipping costs for the first partial delivery. If the partial deliveries

are made at your request, we will charge shipping costs for each partial delivery.

(4)  If you effectively revoke your contractual declaration in accordance with § 3, you can demand the reimbursement of already paid costs for shipping to you

(shipping costs) under the legal requirements (see § 3 para. 3 for other revocation consequences).

 

6. Terms of payment and offsetting and right of retention

(1) The purchase price and the shipping costs are to be paid within two (2) weeks from receipt of our invoice at the latest.

(2) You may choose to transfer the purchase price and the shipping costs to our account indicated in the online shop, to give us a direct debit authorization or to

pay by EC-/Maestro- or credit card. In case of a granted direct debit authorization or payment by EC-/Maestro- or credit card, we will debit your account at the

earliest at the time regulated in paragraph 1. A direct debit authorization granted shall also apply to further orders until revoked.

(3) You shall not be entitled to offset against our claims unless your counterclaims have been legally established or are undisputed. You are also entitled to offset

against our claims if you make complaints or counterclaims from the same purchase contract.

(4) As a purchaser, you may only exercise a right of retention if your counterclaim arises from the same purchase contract.

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7. retention of title

The delivered goods remain our property until the purchase price has been paid in full.

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8. warranty

(1) We are liable for material or legal defects of delivered articles in accordance with the applicable legal regulations, in particular §§ 434 ff. BGB. The limitation period

for statutory claims for defects is two years and begins with the delivery of the goods.

(2) Any seller guarantees given by us for certain articles or manufacturer guarantees granted by the manufacturers of certain articles come alongside the claims due

to material or legal defects within the meaning of Paragraph 1. Details of the scope of such guarantees result from the guarantee conditions that the articles may

have enclosed.

 

9. liability

(1) We are liable to you in all cases of contractual and non-contractual liability in the event of intent and gross negligence in accordance with the statutory provisions

for compensation or reimbursement of futile expenses.

(2) In other cases - unless otherwise stipulated in Paragraph 3 - we are only liable in the event of a breach of a contractual obligation, the fulfillment of which

enables the proper execution of the contract in the first place and on the observance of which you as the customer can regularly rely (so-called cardinal

obligation), limited to the replacement of the foreseeable and typical damage. In all other cases, our liability is excluded subject to the regulation in paragraph 3.

(3) Our liability for damage resulting from injury to life, limb or health and according to the Product Liability Act remains unaffected by the above limitations and

exclusions of liability.

 

10. copyrights

We have copyrights on all pictures, films and texts that are published in our online shop. Use of the pictures, films and texts is not permitted without our express consent.

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11. Applicable law and place of jurisdiction

(1) The law of the Federal Republic of Germany applies, to the exclusion of the UN sales law. If you have placed the order as a consumer and have your habitual

made in sentence 1.

(2) If you are a merchant and have your registered office in Germany at the time of the order, the exclusive place of jurisdiction is the registered office of the seller, click here for text to enter. In addition, the applicable legal provisions apply to local and international responsibility.

(3) Dispute settlement: The EU Commission has created an internet platform for online dispute resolution. The platform serves as a contact point for out-of-court

         settlement of disputes regarding contractual obligations arising from online sales contracts. More information is available at the following link:

         http://ec.europa.eu/consumers/odr. We are neither willing nor obliged to participate in a dispute settlement procedure before a consumer arbitration board.